Faqs



HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Orders may typically take up to 1 week to receive depending on the demand. All items are MADE TO ORDER which means it will take time for the item to be made.


WHEN/HOW WILL I GET MY TRACKING NUMBER?

Once your order is dropped off at the post office, we fulfill the order on our end which then sends you a fulfilment email stating that your order has started tracking. (Please keep in mind sometimes the order does not automatically start tracking due to delays on the post offices end.) In the fulfillment email you will be able to track your orders every move with your tracking #

WHAT IF MY HAT DOESNT FIT ME THE WAY I WANTED?

I’ll remake any orders that don’t fufill expectations, this is a case by case situation and you can contact me directly with any issues/concerns/compliments via